Privacy Policy

Privacy & Data Protection Policy

The Nurture Space Southampton

Effective Date: 01/01/2026
Last Updated: 20/01/2026

At The Nurture Space Southampton, your family’s privacy is extremely important to us. We are committed to protecting the personal data of parents, guardians, and babies who attend our classes, workshops, and events.

This Privacy & Data Protection Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Who We Are

Business Name: The Nurture Space Southampton
Business Address: Folly Field, Bishops Waltham, SO32 1
Email: jody@thenurturespace-southampton.com
Phone: 07304084694

For the purposes of data protection law, we are the “Data Controller” of your personal data.

2. What Information We Collect

We may collect and process the following information:

Parent/Guardian Information

Full name
Address
Email address
Telephone number
Emergency contact details
Payment information

Baby Information

Baby’s name
Date of birth
Relevant medical information (e.g., allergies, health conditions)
GP details (if provided for emergency purposes)

Business & Website Information

Booking details
Attendance records
Feedback forms
Website usage data (via cookies, if applicable)
Photographs or videos (only with explicit written consent)

3. How We Use Your Information

We use your personal data to:

Process bookings and payments
Deliver baby massage, baby yoga & baby spa classes safely and effectively
Maintain attendance and health records
Contact you regarding classes, schedule changes, or important updates
Respond to enquiries
Send newsletters or marketing materials (only if you opt in)
Comply with legal and insurance obligations

We only collect the minimum information necessary to provide our services safely.

4. Legal Basis for Processing

We process your personal data based on:

Contractual necessity – to deliver the services you book
Legal obligation – for health & safety and insurance purposes
Legitimate interests – for running and improving our business
Consent – for marketing communications and photography

You may withdraw consent at any time.

5. How We Store and Protect Your Data

We take appropriate security measures to protect your information:

Password-protected devices
Secure cloud storage
Restricted access to authorised personnel only

We do not sell or share your data with third parties for marketing purposes.

6. Sharing Your Information

We may share information only when necessary, with:

Payment processing providers (Ticket Tailor)
Professional advisers (e.g., accountants)
Insurance providers (if required)
Emergency services (if required for safety)

All third parties are required to respect the security of your data.

7. Data Retention

We retain personal data only as long as necessary:

Client records: up to 5 years for insurance/legal purposes
Financial records: as required by tax law
Marketing data: until you unsubscribe

After this period, data is securely deleted or destroyed.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Withdraw consent for marketing
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at: jody@thenurturespace-southampton.com

9. Photography & Media Consent

We will never take or share photographs or videos of you or your baby without your explicit written consent.

You may withdraw permission at any time.

10. Cookies (If You Have a Website)

Our website may use cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.

11. Policy Updates

We may update this policy from time to time. The most current version will always be available on our website or upon request.

If you have any questions about this policy or how we handle your information, please contact:

The Nurture Space Southampton
Email: jody@thenurturespace-southampton.com
Phone: 07304084694